Refund policy
Thank you for shopping with us! If you are not completely satisfied with your purchase, we are here to help.
- Returns: You have 30 days from the date of receiving your order to return an item for a full refund. The items can be used before returning the item. Some items do not apply, and are nonrefundable. This will be included within the listing details.
- Return Process: Email us at ajfranck96@gmail.com that you need to return an item, then we will send you a shipping label that you can download and print to put on your package. Be sure to include the dimensions and weight of the returned items.
- Non-Refundable Items: Custom orders are non-refundable.
- Refund Method: Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
- Return Shipping: We take care of return shipping payment.
- Contact Us: For return instructions or any questions, please contact us at ajfranck96@gmail.com.
-
Exchanges: We do not do exchanges.
We appreciate your business and strive to make your shopping experience enjoyable. Thank you!